This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the
Yahoo! Privacy Policy for more
information about how Yahoo! uses this information.
RETURN POLICY
You must notify us within 5 days of receipt of your merchandise. Returns for undamaged items must made within 5-days of receipt.
Sale merchandise purchases are final.
Special Order Merchandise purchases are final.(Merchandise which is out-of-stock and has been special ordered for you).
We reserve the right to charge the customer for any additional charges incurred in delivery due to incorrect address information submitted by the customer.
Halloween items may not be returned after October 15, 2011.
Damaged Merchandise – PLEASE CONTACT US IMMEDIATELY! All merchandise is inspected and carefully packaged prior to shipping. All packages are insured for the full sale price of the items shipped.
1. All claims for broken, defective or damaged merchandise must be made within 5 days of receipt of merchandise.
2. Keep damaged items, carton and packing materials. The parcel carrier may need to inspect these items as part of the claims process.
3. Call customer service at 315 488-1224 or email anne@moonstruckgiftshop.com. We will assist in the replacement or refund the cost of the damaged merchandise.
4. Once you report the damage to us, we will claim damages with the carrier.
5. If no replacement is possible, merchandise and shipping cost will be credited or refunded.*
* SALE ITEMS THAT ARRIVE DAMAGED will not be replaced with the same item if that item is no longer on sale.
If for any other reason you are not satisfied with your purchase, you can return the merchandise in its original condition and packaging with a copy of your email order confirmation or packing slip for an exchange or a refund. Please notify us in advance via email to anne@moonstruckgiftshop.com. Include your order number in the subject line of the email and tell us the reason for return. If the merchandise appears to be used and not in its original condition we cannot accept exchanges or returns. We only refund shipping charges if the return is a result of our error.
INTERNATIONAL ORDERS
We ship to Canada, the UK, Australia and New Zealand. Other countries will be on a case by case basis.
Although our web store calculates shipping via UPS, most international orders will be shipped via the US Postal Service, which is generally a much more economical choice. Customer shipping charges will be adjusted by us after you place the order on our website and we have weighed it. We will notify you by email to let you know what the shipping charge is and will await your approval of the shipping charge before we ship.
All overseas orders are final sale. We will do our absolute best to carefully and securely package your order, but will not be held responsible for damages incurred during shipping. That being said, we do have an exceptionally good record for safe shipping! (Knock on wood!)
International orders will be shipped to the billing address of the credit card holder only. You may be charged customs on your end by your country. We have no control over that and we have no way of knowing how much the customs will be.
LISTING ERRORS -
We make every effort possible to make certain that all item prices listed are accurate, but unfortunately, mistakes occaisionally happen. In the event that an item's price is posted incorrectly, we will notify you of the error and give you the option of cancellation or paying the correct price.
Our Commitment To Your Privacy
Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.
What Information Is Collected: As part of the order process, the following information is collected from shoppers:
Name, Shipping/Billing Address, Email address, Phone number Credit/Debit Card Information [Add any additional data here]
How That Information Is Used: The information we collect is used to fill your order, to contact you if they we have questions, or to send email with store announcments or special offers.
Our Commitment To The Security of Your Data WE WILL NEVER, EVER SHARE YOUR EMAIL ADDRESS OR PERSONAL INFORMATION WITH ANYBODY!!!!
Contact by email or telephone anytime you have questions! Thank you for visiting our website!
RETURN POLICY
You must notify us within 5 days of receipt of your merchandise. Returns for undamaged items must made within 5-days of receipt.
Sale merchandise purchases are final.
Special Order Merchandise purchases are final.(Merchandise which is out-of-stock and has been special ordered for you).
We reserve the right to charge the customer for any additional charges incurred in delivery due to incorrect address information submitted by the customer.
Halloween items may not be returned after October 15, 2011.
Damaged Merchandise – PLEASE CONTACT US IMMEDIATELY! All merchandise is inspected and carefully packaged prior to shipping. All packages are insured for the full sale price of the items shipped.
1. All claims for broken, defective or damaged merchandise must be made within 5 days of receipt of merchandise.
2. Keep damaged items, carton and packing materials. The parcel carrier may need to inspect these items as part of the claims process.
3. Call customer service at 315 488-1224 or email anne@moonstruckgiftshop.com. We will assist in the replacement or refund the cost of the damaged merchandise.
4. Once you report the damage to us, we will claim damages with the carrier.
5. If no replacement is possible, merchandise and shipping cost will be credited or refunded.*
* SALE ITEMS THAT ARRIVE DAMAGED will not be replaced with the same item if that item is no longer on sale.
If for any other reason you are not satisfied with your purchase, you can return the merchandise in its original condition and packaging with a copy of your email order confirmation or packing slip for an exchange or a refund. Please notify us in advance via email to anne@moonstruckgiftshop.com. Include your order number in the subject line of the email and tell us the reason for return. If the merchandise appears to be used and not in its original condition we cannot accept exchanges or returns. We only refund shipping charges if the return is a result of our error.
INTERNATIONAL ORDERS
We ship to Canada, the UK, Australia and New Zealand. Other countries will be on a case by case basis.
Although our web store calculates shipping via UPS, most international orders will be shipped via the US Postal Service, which is generally a much more economical choice. Customer shipping charges will be adjusted by us after you place the order on our website and we have weighed it. We will notify you by email to let you know what the shipping charge is and will await your approval of the shipping charge before we ship.
All overseas orders are final sale. We will do our absolute best to carefully and securely package your order, but will not be held responsible for damages incurred during shipping. That being said, we do have an exceptionally good record for safe shipping! (Knock on wood!)
International orders will be shipped to the billing address of the credit card holder only. You may be charged customs on your end by your country. We have no control over that and we have no way of knowing how much the customs will be.
LISTING ERRORS -
We make every effort possible to make certain that all item prices listed are accurate, but unfortunately, mistakes occaisionally happen. In the event that an item's price is posted incorrectly, we will notify you of the error and give you the option of cancellation or paying the correct price.
Our Commitment To Your Privacy
Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.
What Information Is Collected: As part of the order process, the following information is collected from shoppers:
Name, Shipping/Billing Address, Email address, Phone number Credit/Debit Card Information [Add any additional data here]
How That Information Is Used: The information we collect is used to fill your order, to contact you if they we have questions, or to send email with store announcments or special offers.
Our Commitment To The Security of Your Data WE WILL NEVER, EVER SHARE YOUR EMAIL ADDRESS OR PERSONAL INFORMATION WITH ANYBODY!!!!
Contact by email or telephone anytime you have questions! Thank you for visiting our website!
- Witch Dolls & Figurines
- KRINKLES by Patience Brewster
- Katherine's Collection KISSING FISH
- Katherines Collection Christmas Figures & Christmas Decor
- MARK ROBERTS Fairies
- December Diamonds Mermaids & Mermen
- Witch Hats & Witchy Fun Stuff!
- HALLOWEEN Decorations & Collectables
- FAIRY DOLLS, Fairy Figurines, Fairy Decorations
- BLACK & WHITE Home Decor
- Hand Painted WINE & MARTINI GLASSES
- Hand Painted KNOBS
- Holiday Candles, Candle Holders,
- JEWELRY Necklaces, Bracelets & Watches
- Words, Signs & Picture Frames
- Decorative Tassels
- Animal Print Stuff
- SALE STUFF!
- Visit Moonstruck Manor Bed & Breakfast
- Favorite Links
