This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

Return Policy

You must notify us within 5 days of receipt of your merchandise. Returns for undamaged items must made within 5-days of receipt.

Sale merchandise purchases are final.

Special Order Merchandise purchases are final.(Merchandise which is out-of-stock and has been special ordered for you).

Halloween items may not be returned after October 24, 2009.

Damaged Merchandise – PLEASE CONTACT US IMMEDIATELY! All merchandise is inspected and carefully packaged prior to shipping. All packages are insured for the full sale price of the items shipped.

1. All claims for broken, defective or damaged merchandise must be made within 5 days of receipt of merchandise.

2. Keep damaged items, carton and packing materials. The parcel carrier may need to inspect these items as part of the claims process.

3. Call customer service at 315 488-1224 or email anne@moonstruckgiftshop.com. We will assist in the replacement or refund the cost of the damaged merchandise.

4. Once you report the damage to us, we will claim damages with the carrier.

5. If no replacement is possible, merchandise and shipping cost will be credited or refunded.*

* SALE ITEMS THAT ARRIVE DAMAGED will not be replaced with the same item if that item is no longer on sale.

If for any other reason you are not satisfied with your purchase, you can return the merchandise in its original condition and packaging with a copy of your email order confirmation or packing slip for an exchange or a refund. Please notify us in advance via email to anne@moonstruckgiftshop.com. Include your order number in the subject line of the email and tell us the reason for return. If the merchandise appears to be used and not in its original condition we cannot accept exchanges or returns. We only refund shipping charges if the return is a result of our error.





Our Commitment To Your Privacy

Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

What Information Is Collected: As part of the order process, the following information is collected from shoppers:

Name, Shipping/Billing Address, Email address, Phone number Credit/Debit Card Information [Add any additional data here]

How That Information Is Used: The information we collect is used to fill your order, to contact you if they we have questions, or to send email with store announcments or special offers.

Our Commitment To The Security of Your Data WE WILL NEVER, EVER SHARE YOUR EMAIL ADDRESS OR PERSONAL INFORMATION WITH ANYBODY!!!!

Contact by email or telephone anytime you have questions! Thank you for visiting our website!